Did you know 30% of customers who are engaged through an omnichannel approach are more likely to buy again from the same brand?
No doubt, this is what many retailers around the globe strive to deliver - frictionless customer journeys, long-term ownership with their customers, and simultaneously driving positive ROI. All these are paramount to the success of any retailer, but this is unattainable, especially in today’s ever-changing retail space until you are backed with an omnichannel strategy.
Unfortunately, too often, though, brands deploy solutions and later realize that the platform and their system fail to deliver- leading to inconsistent and broken journeys.
Choosing the right omnichannel platform to meet your business and customer needs is a very critical task and we completely understand this. Here’s our latest release on everything you need to know when choosing an omnichannel platform.