One-stop solution for delivering omnichannel customer experiences at scale
No industry has faced the brutal force of digital disruption more than retail. Retailers today have to shift their focus from the products they sell to the experiences they provide. This is possible only with the convergence of physical and digital worlds that offers personalized shopping experiences to the digital-savvy customers.
In today’s digital age customers may start their shopping journey by seeing a social media ad, then checking it out on the retail website and finally purchasing it in-store. But do retailers have the capability to identify this as a single customer with multiple touchpoints?
Only those retailers will win in the digital economy that identifies these vivid customer journeys and provide hyper-personalized shopping experiences, regardless of channel or touchpoint. With Omuni, retailers can now unlock new and emerging customer journeys and deliver seamless customer experiences at scale— with a unified 360-degree view of customers across all touchpoints.Schedule Demo
Omuni’s extensive retail experience covers these areas of customer journeys.
Help your customers discover their favourite products anytime, anywhere and on-the-go.
- Endless Aisle
- Scan & Shop
- Consumer app
Let your customers collect and/or return their favourite products in-store or online, leading to a fulfilling customer experience.
- Website/App ordering
- Buy online pick up at the store
- In-store Ordering
What makes omuni really awesome?
Here’s what makes Omuni world’s #1 omnichannel product suite
Products from retail practitioners aware of issues plaguing consumers and retailers forum
Tried & Tested
Powers omnichannel retail experiences over 4500+ stores for 45+ global brand
Faster time to market
Products go live in less than five weeks
Empowers your workforce with training, change management and implementation strategies
Integrates end-to-end with ERP I POS I WMS I IMS I 3P Marketplaces
Provides your retail a purpose with enriching customer journeys, new products every quarter and regu
Connects consumers with your brand powering seamless customer journey throughout discovery, ordering
Delivers unified customer experience across all channels with a wide range of Omuni products
What sets us apart?
Here's why Omuni is a preferred partner of choice for global brands
Like to like growth
What is our thought process?
Talk to our omnichannel experts
Contact us to talk about the latest omnichannel retail solutions, and let us help you set up a strategy to connect with your customers like never before.