Fast forward your career to #rethinkretail

What would it be like to build new smarter and delightful consumer journeys that help global organizations rethink retail? What would it be like to work for an organization where products are wired with innovation? Where data is a living entity. Where your wins are celebrated, your ideas are turned into realities. Where technology amplifies human imagination.

Welcome to Arvind Internet, a young, dynamic and vibrant organization. The average age in the organization is 28 years! Everything that we do at Arvind Internet, we do with passion-for our customers, our communities and our peers. We call ourselves AI'LIENS-for we explore uncharted territories with the power of omnichannel. We drive the commitment to do whatever it takes to help our customers #rethinkretail. 

We embrace a well-established set of values. Indeed we embrace ARISE,
A - Adoption: Every brand/retailer should use our platform
R - Relevance: Over-deliver on customer relevance and satisfaction
I - Innovation: Build new products and forge new partnerships to help our brand/retail partners
S - Scale: Continuous process improvements to continuously keep pace with our growth
E - Empowerment: AI'LIENS own their destiny - internal and external 

Latest Jobs

Please send your CV at careers@arvindinternet.com if your job is not listed here.

Customer Success Manager

  • Customer Success Manager
    Partnership

     

    Role: Customer Success Manager
    Relevant Experience: 5+ Years
    Urgency: Immediate 

    About the role :

    We are looking for Key Account Managers / Customer Success Managers at Omuni. This role is meant to be the voice of customers inside the organization - identifying and quantifying the key factors for Customer success and then communicating them effectively to drive the solutions towards an excellent customer experience.

     


    The roles & responsibilities entail:

    • Drive the Customer Success framework at Omuni through closely monitoring the metrics / SLAs for each brand so as to deliver an excellent customer success experience
    • Work closely with adjoining Functions like Tech Support, CRM, Supply Chain Management, and Product to ensure client commitments are delivered timely and qualitatively
    • Do an in-depth analysis of your customers through CABs and QBRs and provide inputs for the Product roadmap so as to ensure high success rates amongst customers
    • Work on client escalations with speed and urgency for appropriate resolution
    • To ensure the right expectations are set with the client with reference to go-lives, etc. as per the Product and Delivery roadmap
    • Responsible for ARR growth, contract renewals, cross-sell, upsell, and farming revenue from the existing customer base
    • To provide the Sales team inputs for scale-up, cross-sales or competition threats inside the account
    • To communicate Product Roadmap, new feature launches, or downtime to the client

     

DevOps II

  • DevOps II
    Technology

     

    Role: DevOps II
    Relevant Experience: 3+ Years
    Urgency: Immediate 

    About the role :

    "We seek a talented DevOps/Release Engineer to join a strong technology team responsible for the implementation and support of high volume, high-performance client-facing applications. At Omuni we are committed to building systems that utilize the latest in distributed and cloud computing technologies in order to build a flexible and scalable platform capable of supporting multiple business offerings.  For our DevOps and IT infrastructure, this means a system with built-in redundancy and high data throughput.  Our DevOps engineers play a critical role in the success of our product as we focus to shorten the process of development to delivery. Initiatives you work on may include streamlining identity and access management, standing up a new environment, evaluating tools, or expanding into new clouds."

    Core Responsibilities:

    • Support and enhance our systems monitoring, logging, and reporting
    • Work in an Agile environment to continuously deliver improvements and new capabilities.
    • Build, scale, deploy, secure application and cloud infrastructure using various tools.
    • Build and maintain robust CI/CD pipelines with Jenkins.
    • Automate configuration management with tools like Ansible, Rundeck.
    • Work closely with developers to provide insight into operational, security, and performance considerations.
    • Participate in an on-call rotation to triage and analyze abnormalities in the system. operation leveraging instrumentation like APM and ELK.
    • Perseverance to debug complex problems across the whole stack.
    • Create tooling that works across operating systems and cloud providers.
    • You will use DevOps scripting and tools for automation. 
    • Design HA, DR  architectures on cloud platforms (AWS).
    • Orchestrate microservices workload on Kubernetes. 
    • Manage windows/Linux operating systems.

     

    Ideal candidate :

    • Candidate with working experience in a DevOps role for a minimum of 3 years. 
    • Excellent problem-solving and troubleshooting skills. 
    • Must-Have Experience in the cloud (AWS/Azure/GCP) 
    • Deep understanding of technologies and architecture in a highly scalable and highly available set-up.
    • Experience in deploying and managing complex software systems that have been successfully delivered to customers. 
    • Experience in monitoring, analytics tool/applications, such as Elastic stack, Grafana, Prometheus, Sensu, APM.
    • Experience in Microservice architecture and containerization technologies.
    • Experience in cloud orchestration tools like Kubernetes, Ansible, Rundeck.
    • Experience in networking technologies like routing, switching, IP addressing, DNS, Load balancers, etc.
    • Experience in SQL, NoSQL, and Database Management tools (Mongo, MySQL).

     

Engineering Manager

  • Engineering Manager
    Technology

     

    Role: Engineering Manager
    Relevant Experience: 8+ Years
    Urgency: Immediate 

    About the role :


    You will be responsible for:

    • The team works closely with the Product teams to build APIs that enable delightful website experiences. You will collaborate with product owners to manage the product roadmap and ensure timely delivery of features with the highest quality
    • You not only optimize your own code but make sure engineers are able to optimize theirs. As an Engineering Manager, you manage your business goals, contribute to product strategy and help develop your team
    • You will significantly contribute towards implementing engineering best practices, constantly look for opportunities to make the engineering systems scale horizontally, and opportunities to improve system design
    • You work closely with the Product Management, Business Development, and Operations team and enable them by providing solutions which meet business needs at a rapid pace
    • You work with designers, business analysts, and product managers to estimate and plan projects in an Agile environment 
    • You will be expected to make objective data-driven decisions and live and breath engineering metrics to build and improve systems
    • Team coaching is a critical part of the role. It is expected that you create clear career paths for team members and help them grow with regular & deep mentoring, perform regular performance evaluation, and share and seek feedback."

     

    Ideal candidate :

    • Candidate with working experience in a Product organization with 7 -10 yrs of work experience to lead a cross-functional engineering team that includes Frontend and Backend.
    • The ideal candidate would be one who not only has the technical chops to roll up sleeves and provide technical leadership to major projects, but also build and manage a team of 10-15 top-notch engineers.
    • Must-Have Experience in ReactJs & NodeJs.
    • Deep understanding of technologies and architecture in a highly scalable and available set-up.
    • Experience building complex software systems that have been successfully delivered to customers.
    • Excellent leadership skills to mentor the engineers under you.
    • Superior project management skills to manage multi-engineer projects and experience in delivering high-quality projects on time.
    • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
    • Cloud experience (AWS/Azure/GCP) is nice to have or the ability to learn fast.

     

SDE I Backend

  • SDE I Backend
    Technology

     

    Role: SDE I Backend
    Relevant Experience: 1-3 Years
    Urgency: Immediate 

    About the role :


    You will be responsible for:

    • You will be building distributed, fault-tolerant, highly scalable distributed systems. Rapidly prototype and incubate new features and solutions. 
    • Develop solutions to scale the real-time processing of massive amounts of data. 
    • Work closely with other development teams to build and prototype solutions cutting across multiple verticals. 
    • Maintain and improve code base on a continuous basis.

     

    Ideal candidate :

    • 1.5+ years of experience creating highly scalable, high-performance distributed applications.
    • Experience working in an agile team/ processes.  
    • Apply best coding practices, code reviews, source control management, build processes, and unit testing. 
    • Experience building complex software systems that have been successfully delivered to customers. 
    • Experience with scalable, API-based agent or service-oriented software architecture.
    • Must be able to write high quality, fault-tolerant and optimized code in Java. 
    • Excellent understanding of Algorithms, wise usage of Data Structures, complexity analysis.
    • Ability to collaborate; be able to communicate clearly and concisely.
    • The desire for continuous improvement, always be learning and seeking improvement. 
    • In-depth understanding of collections, Multithreading, JVM Memory model,  Optimizations, and fine-tuning of JVM.
    • Excellent problem solving and troubleshooting skills especially in a distributed and microservice-based environment.

     

Product Manager

  • Product Manager
    Product Management

     

    Role: Product Manager
    Relevant Experience: 3+ Years
    Urgency: Immediate 

    About the role :


    You will be responsible for:

    • Create, manage & execute product roadmaps
    • Identify market opportunities and define product vision and strategy
    • Work closely with the engineering team to help determine the best technical implementation methods as well as a reasonable implementation timeline
    • Engage with relevant business stakeholders for all parts of the product lifecycle from concept to production
    • Measure & analyze key product metrics

     

    Ideal candidate :

    • B. Tech / BE in Computer Science, Electrical Engineering, Mathematics, Statistics, or a related technical field, or equivalent practical experience.
    • 2+ years of product management with a focus on software products and technologies.
    • Experience developing Internet products and technologies. Knowledge of API Integration.
    • Master of Science or Business is an advantage
    • Experience building software products for Retail or Ecommerce
    • Experience with various web & app platforms/frameworks
    • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends; excellent problem-solving, organizational, and analytical skills

     

Sr. Manager Analytics

  • Sr. Manager Analytics
    Analytics

     

    Role: Sr. Manager Analytics
    Relevant Experience: 6+ Years
    Urgency: Immediate 

    About the role :


    You will be responsible for:

    • Managing a team of business analysts, data scientists, data engineers.
    • Identifying use cases that can power up the platform or build new analytics-based products to generate incremental revenue for customers
    • Data warehouse and architecture setup and maintenance both on-premise & cloud
    • Building & deploying data models based on the use cases specific to omnichannel
    • Monitor, maintain, and measure the model results
    • Creating API services and monitoring them
    • External and internal Stakeholder management

     

    Ideal candidate :

    • 7 - 10 years of work experience in the consumer analytics space
    • Has managed a team of 5-7 associates in the past.
    • Experience in handling loyalty promotions management.
    • Strong in SQL, Python.
    • Sound knowledge in AI/ML domain.
    • Has good Excel and PowerPoint skills.
    • Has basic experience in Qlikview/tableau.

     

Program Manager

  • Program Manager
    Partnership

     

    Role: Program Manager
    Relevant Experience: 4+ Years
    Urgency: Immediate 

    About the role :

    As a technical program manager, you are responsible for driving successful deliveries of various projects,
    both internal and external to deliver the SaaS-based products and services to our B2B customers. The role
    requires you to be passionate about customer-facing roles and delivering world-class experience to them.
    You will be responsible for the entire delivery funnel from the moment an agreement is signed up until the
    project is delivered.
    You will be responsible for:

    • Work with business and customer stakeholders to define project requirements and objectives. Both functional and technical requirements.
    • Manage delivery pipeline, funnel efficiency, prioritize scope and requirements based on available resources.
    • Develop, maintain and distribute standard project management deliverables including implementation plan, project schedule, milestones, meeting minutes etc
    • Partner with internal and external development teams to deliver on time and with the quality required.
    • Serve as the project owner in the Agile / Scrum development process.
    • Perform regular project tracking, updates, timelines, delays, daily standups and provide visibility to all relevant stakeholders.
    • Accountable for success metrics, delivery KPIs, go-live success %, and bug-free deliveries.
    • Identify improvement areas to reduce delivery issues and increase csat
    • Provide integration support to 3rd party system integrators.
    • Manage customer escalations related to project deliverables.
    • Must understand the technology landscape and be able to problem-solve for customers. At the same time communicate with internal stakeholders and understand the technical challenges and nuances.
    • Anticipate problems and complications, and formulate solutions so as not to impede the progress of the project time.

     

    Ideal candidate :

    • 6+ years of Program management experience in a technology-oriented organization.
    • Excellent Communication Skills (Internal and External facing)
    • In-depth knowledge of REST API is a must.
    • Strong project management skills
    • Multi-tasking and ability to manage multiple projects simultaneously
    • Must have experience with the Agile / Scrum development process.
    • Ecommerce and Retail background is a plus
    • Lean Six Sigma certification is a plus

     

Integration Specialist II

  • Integration Specialist II
    Technology

     

    Role: Integration Specialist II
    Relevant Experience: 3+ Years
    Urgency: Immediate 

    About the role :

    We are looking for an Integration Specialist who will be responsible for implementing the integration of new
    modules, marketplace, cloud applications, and Stores for new or existing clients.

    • Work with subject matter experts and knowledgeable support staff to understand technical and application integration requirements
    • Configure integration middleware in the Development & Integration environment
    • Document configuration and workarounds etc. for deployment to further environments
    • Lead the team for integration testing
    • Take appropriate action on the resolution, such as raising defects or updating install procedure documentation, to avoid future occurrences
    • Establish standardized processes and procedures for integration where feasible

     

    Ideal candidate :

    • Able to work across a variety of application technologies and systems
    • Basic knowledge of integration technologies(for example API's)
    • Basic knowledge of JSON data formats.
    • Excellent written and oral communication skills
    • Min 3 years working as an Integration specialist, or equivalent
    • Min 5 years working in relevant IT roles
    • Broad experience working with complex operational systems
    • Excellent analytical and problem solving skills
    • Ability to consistently work to high levels of quality
    • Ability to follow standard processes & procedures
    • Self-starter, capable of working using their own initiative but also with the ability to work in a team
    • Able to demonstrate collaborative and team-leading skills

     

Tech Ops Manager

  • Tech Ops Manager
    Technology

     

    Role: Tech Ops Manager
    Relevant Experience: 8+ Years
    Urgency: Immediate 

    About the role :

    You will be responsible for:

    • Building, supporting, and motivating a team of individuals in their pursuit of excellence.
    • Manages and executes activities such as hiring for the team, mentoring, appraising, performing skill gap analysis,disciplining, rewarding and, recommends termination as necessary
    • Leading and coaching a support team charged with designing, deploying, and managing business operations that support internal operational segments.
    • Expected to think 12-18 months out and strategically direct the team toward goals.
    • Display deep commitment to both exemplary customer service and AI support.
    • Works cross-functionally with other teams and business leaders, to improve Arvind Internet as a company, in addition to their team’s goals.
    • Adhere to critical KPIs (Resolution SLA, Avg Response time, First contact resolution rate, and more)
    • Create a solid Knowledge base of all known and recurring issues, functional documents, and issue resolution documents.
    • Administer all implementation issues and generate short-term resolution, as well as long-term preventive measures for development.
    • Liaise between cross-functional teams and stakeholders to resolve issues permanently.
    • Develop and maintain a shift plan, plan resources and work ahead of time.

     

    Ideal candidate :

    • Have 10+ years of experience in application support and supervisory role
    • Excellent Problem Solving and Troubleshooting skills.
    • Proficient with Java-based application support.
    • Good technical knowledge and proficiency with Python and SQL queries.
    • Extensive hands-on technical experience for support/operations and related skills evaluating, troubleshooting, debugging, identifying the root cause and resolving issues/ addressing customer needs in a timely manner.
    • Holds a Bachelor's degree or may also have post-graduate education(MCA).
    • Has a proven track record of taking ownership, driving results, and willingness of learning new technologies and achieving higher technical skills.
    • Strong verbal and written communication skills.
    • Having a Retail or e-Commerce background is an added advantage.

     

Support Engineer III

  • Support Engineer III
    Technology

     

    Role: Support Engineer III
    Relevant Experience: 4+ Years
    Urgency: Immediate 

    About the role :

    You will be responsible for:

    • Advanced working knowledge of Linux.
    • Advanced working Skills in Any Programming language, SQL Queries.
    • To be self-driven, end-to-end ownership, entrepreneurial approach; focus on operational excellence; ability to work with ambiguity.
    • Partner with Engineering & Product to prioritize issues and product improvement.
    • Team Management: Building and managing a team and managing performance through on-the-job coaching and mentoring.
    • Monitor and review your team's metrics to improve functional and operational efficiency.
    • To be able to provide hands-on support whenever required.
    • A proven team leader and individual contributor with strong analytical skills.
    • A creative problem-solver, capable of making decisions.
    • Experience working with SaaS companies.
    • Good Communication Proficiency in (English).
    • Adaptive to learn new technologies.
    • Provide status updates and relay business escalations.
    • Helps define production support processes and ensures that teams are following documented processes to resolve issues.
    • Manage the backlog and ensure that Support SLAs are met. Monitor ticketing system follow-up and ensure that tickets, Team members are being followed up on, completed, and closed.

     

    Ideal candidate :

    • Self-motivated, ability to do multitask efficiently.
    • Strong technical knowledge about the relational database, any scripting language, networking, UNIX platform, API, and Microservices.
    • Good knowledge of SQL, NoSQL, UNIX, relational databases.
    • Team Management Skills.
    • Have Good verbal and Written communication skills.
    • Troubleshooting ability.
    • Have Good Analytical skills.
    • A Bachelor Degree in Computer Science and with 6 + years of experience in technical customer support.
    • Experience in supporting an eCommerce domain.

     

SDE III Backend

  • SDE III Backend
    Technology

     

    Role: SDE III Backend
    Relevant Experience: 6+ Years
    Urgency: Immediate 

    About the role :

    You will be responsible for:

    • You will be building distributed, fault-tolerant, highly scalable distributed systems.
    • Rapidly prototype and incubate new features and solutions.
    • Develop solutions to scale the real-time processing of massive amounts of data.
    • Work closely with other development teams to build and prototype solutions cutting across multiple verticals.
    • Maintain and improve code base on a continuous basis

     

    Ideal candidate :

    • 6+ years of experience creating highly scalable, high performance distributed applications
    • Experience working in agile teams/ processes.
    • Apply best coding practices, code reviews, source control management, build processes and unit testing
    • Experience in building complex software systems that have been successfully delivered to customers.
    • Experience with scalable, API based agent or service-oriented software architecture
    • Excellent understanding of Algorithms, Data Structures, complexity analysis.
    • Must be able to write high quality, fault-tolerant and optimized code in Java.
    • Candidates must have good written and oral communication skills.
    • Advance knowledge in Java/J2EE, Spring Boot framework, MySQL, NoSQL databases like MongoDB, Redis
    • Experience in Microservices architecture and distributed systems, HLD and LLD
    • Knowledge in AWS, Kubernetes; Experience in eCommerce/SAAS companies is a plus

     

SDE II Backend

  • SDE II Backend
    Technology

     

    Role: SDE II Backend
    Relevant Experience: 3+ Years
    Urgency: Immediate 

    About the role :

    You will be responsible for:

    • You will be building distributed, fault-tolerant, highly scalable distributed systems.
    • Rapidly prototype and incubate new features and solutions.
    • Develop solutions to scale the real-time processing of massive amounts of data.
    • Work closely with other development teams to build and prototype solutions cutting across multiple verticals.
    • Maintain and improve code base on a continuous basis.

     

    Ideal candidate :

    • 3+ years of experience creating highly scalable, high performance distributed applications
    • Experience working in an agile team/ processes.
    • Apply best coding practices, code reviews, source control management, build processes and unit testing
    • Experience building complex software systems that have been successfully delivered to customers.
    • Experience with scalable, API based agent or service-oriented software architecture
    • Must be able to write high quality, fault-tolerant and optimized code in Java.
    • Excellent understanding of Algorithms, wise usage of Data Structures, complexity analysis
    • Ability to collaborate; be able to communicate clearly and concisely
    • Desire for continuous improvement, always be learning and seeking improvement.
    • In-depth understanding of collections, Multithreading, JVM Memory model, Optimizations, and fine-tuning of JVM
    • Excellent problem solving and troubleshooting skills especially in a distributed and microservice-based environment.
    • Experience in distributed systems components - databases, caches, distributed, debugging and tracing, deployment.

     

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