One-stop solution for delivering omnichannel customer experiences at scale

No industry has faced the brutal force of digital disruption more than retail. Retailers today have to shift their focus from the products they sell to the experiences they provide. This is possible only with the convergence of physical and digital worlds that offers personalized shopping experiences to the digital-savvy customers. 

In today’s digital age,  customers may start their shopping journey by seeing a social media ad, then checking it out on the retail website and finally purchasing it in-store. But do retailers have the capability to identify this customer as a single customer with multiple touchpoints? 
Only those retailers will win in the digital economy that identifies these vivid customer journeys and provide hyper-personalized shopping experiences, regardless of channel or touchpoint. 

With Omuni, retailers can now unlock new and emerging customer journeys and deliver seamless customer experiences at scale— with a unified 360-degree view of customers across all touchpoints.

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End-to-end customer journeys

Omuni's extensive retail experience covers all the phases in customer journeys.

What makes omuni really awesome?

Arvind lineage

Products from retail practitioners who understand retail, both technological and operational


Omuni integrates with existing ERP I POS I WMS I IMS I 3P marketplaces

Success fee model

Pay as you go and pay as you succeed, no hardware cost involved

Tried & tested

Powers omnichannel retail experiences over 5000+ stores for 50+ global brands

Faster time to market

Go live in less than five weeks

Retail enablement

Empowers process transformation, on-ground support, change management and workforce training.


Powers online & offline through endless aisle, save-the-sale, click & collect, scan & shop etc.


Delivers customer journey’s in the cloud at one go with omnified analytics, loyalty, store-site etc.

What sets us apart?

Here's why omuni is a preferred partner of choice for global brands


Stores powered


Billion GMV of orders


Global brands


Like to like growth

What is our thought process?

Talk to our omnichannel experts

Connect with us today to fix an appointment for a product demo and more details.