Build one-to-one relationships with your customers at scale

Consumers are now shopping through various channels like web, app, and in-store, and retailers need to make a move to adapt to this quick change. A robust omnichannel strategy can help you deliver an integrated shopping experience that allows your customers to shop however they like, be it in-store, online, or both simultaneously.

Our omnichannel platform, omuni has helped 45+ global brands omnify their entire journey of customer shopping experiences. With omuni, you can access the knowledge base of rich customer profile including personal preferences, buying patterns, and past purchase history that lets you deliver awe-inspiring customer experiences. 

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Feature highlights

Gain a 360-degree view of your customer

Native app

With the power of in-store app, store associates are empowered with specific consumer insights from across channels. Native app-driven workflows can help you serve your customers anywhere in the store.

Omnichannel personalization

Omuni’s real-time, data-driven intelligence help retailers to identify new customer journeys and delivery unified shopping experience at each touchpoint.


Access rich customer data, send recommendations, streamline customer follow-ups and build one-to-one relationships with the help of Omuni CRM.

What makes omuni really awesome

Arvind lineage

Products from retail practitioners who understand retail, both technological and operational


Omuni integrates with existing ERP I POS I WMS I IMS I 3P marketplaces

Success fee model

Pay as you go and pay as you succeed, No hardware cost involved

Tried & tested

Powers omnichannel retail experiences for 50+ global brands across 5000+ stores

Faster time to market

Go live in less than five weeks

Retail enablement

Empowers process transformation, on-ground support, change management and workforce training


Powers online & offline through endless aisle, save-the-sale, click & collect, scan & shop etc.


Delivers customer journey’s in the cloud at one go with omnified analytics, loyalty, store-site etc.

What sets us apart?

Here's why omuni is a preferred partner of choice for global brands


Stores powered


Billion GMV of orders


Global brands


Like to like growth

What is our thought process?

How do we #rethinkretail?

Connect with us today to fix an appointment for a product demo and more details.