Know your customers and elevate the customer experience with increased sales
Today’s digital-savvy customers use channels from the web, mobile, social media, to physical store depending on the convenience and their preference of choice to interact with their favourite brands. These engagements generate large volumes of unstructured data.
With omuni, you can easily process huge data lakes to understand ever-changing customer behavior and act accordingly. Omuni’s real time personalization uses actionable insights from data to optimize real-time marketing effectiveness, such as sending hyper-personalized emails, dynamic and personalized vouchers, earning and burning loyalty points, target customers with next best offers, adjust pricing real-time or provide real-time information about customers.
Schedule DemoFeature highlights
Omuni helps you to know and target your customers better
Personalized omnichannel emails
Omuni combines data with context to make it easier for you to analyze your customer type and deliver personalized email communication at scale.
Loyalty
Omuni uses customer data to deliver cross-channel and personalized shopping experiences. It helps you to unlock the 360-degree view, create “wow” experiences and maximize the lifetime value of your customers.
Business intelligence
Omuni has vast experience in building huge data lakes that host tons of consumer insights. These can diagnose the actual problem statement, describe why and how to resolve, and unlock the predictive nature of your customer’s next set of actions.
Dynamic vouchers & pricing
Omuni leverages existing customer data (purchase history, shopping pattern or browsing behavior) to create dynamic moments such as pricing, coupons/vouchers, that are instantly personalized across touchpoint.
What makes omuni really awesome?
Arvind lineage
Products from retail practitioners who understand retail, both technological and operational
Zero-calorie omnification
Omuni integrates with existing ERP I POS I WMS I IMS I 3P marketplaces
Success fee model
Pay as you go and pay as you succeed, no hardware cost involved
Tried & tested
Powers omnichannel retail experiences for 50+ global brands across 5000+ stores
Faster time to market
Go live in less than five weeks
Retail enablement
Empowers process transformation, on-ground support, change management and workforce training
Journey-as-a-service
Powers online & offline through endless aisle, save-the-sale, click & collect, scan & shop etc.
Omni-in-a-box
Delivers customer journey’s in the cloud at one go with omnified analytics, loyalty, store-site etc
What sets us apart?
Here's why omuni is a preferred partner of choice for global brands
5000+
Stores powered
1+
Billion GMV of orders
50+
Global brands
8%
Like to like Growth
What is our thought process?
Talk to our omnichannel experts
Connect with us today to fix an appointment for a product demo and more details.
