Transform retail with our end-to-end omnichannel enablement services

In order to achieve omnichannel excellence, we not only need technology stack but also superior end-to-end support services which can foster business agility, drive sales and maximize rapid innovation. Today, we retailers, end up integrating our platforms with multiple vendors for our CRM, logistics, analytics, and merchandising requirements. These often create hurdles to achieve omnichannel success. That’s why we at omuni are focused on collaborating with retailers to understand and prioritize the processes that need upgrades and create an actionable, step-by-step approach for end-to-end omnichannel retail enablement.

 Having worked with heterogeneous brands and retail technology architectures, our omnichannel platform omuni is built for plug-and-play deployment with out-of-the-box integrations. We have a team of 100+ retail practitioners across different verticals like retail operations, CRM, store support, supply chain management, analytics and merchandising operations to deliver end-to-end omnichannel journeys to our brand partners for their customers.

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Feature highlights

Delivering end-to-end retail enablement journeys for your customers

Logistics enables delivery from multiple entries and exit - be it from a local store/nearby warehouse network. Our logistics management system helps retailers to track and monitor delivery, return and also reverse in a simple and hassle-free manner.

CRM support

We understand that change is not easy, that’s why omuni has dedicated customer relationship management teams for your end-consumers as well as for your retail stores. We help in resolving customer queries and issues.

Omnichannel analytics

Omuni’s advanced analytics provides you with valuable insights into the past and helps guide your business forward for the future. Our platform covers everything from diagnostic to descriptive, predictive and prescriptive analysis.

Web design

Reach your customers anywhere, anytime and on any device to provide a true omnichannel experience by leveraging omuni’s adaptive and responsive web design services

Content creation

Our content creation caters to your end-to-end marketing requirements such as catalog assets, product shoots, site or digital marketing creatives.

Retail Operations

With the help of omuni, you can leverage our on-ground training services, seamlessly manage product roll-out & adoption, and create proper mechanism for aligning incentives for your store staff.

What makes omuni really awesome ?

Arvind lineage

Products from retail practitioners who understand retail, both technological and operational


Omuni integrates with existing ERP I POS I WMS I IMS I 3P marketplaces

Success fee model

Pay as you go and pay as you succeed, no hardware cost involved

Tried & tested

Powers omnichannel retail experiences for 50+ global brands across 5000+ stores

Faster time to market

Go live in less than five weeks

Retail enablement

Empowers process transformation, on-ground support, change management and workforce training


Powers online & offline through endless aisle, save-the-sale, click & collect, scan & shop etc.


Delivers customer journey’s in the cloud at one go with omnified analytics, loyalty, store-site etc.

What sets us apart?

Here's why omuni is a preferred partner of choice for global brands


Stores powered


Billion GMV of orders


Global brands


Like to like growth

What is our thought process?

Talk to our omnichannel experts

Connect with us today to fix an appointment for a product demo and more details.