As per Google, over 59% of consumers in Australia, China, and India searched online for "what's open near them."
Learning from China’s economic recovery, even though it has been one of the world’s fastest—its consumption is still more than 20% lower than before the outbreak. With nearly 6 in 10 consumers saying that they are worried about going to the store due to fear of being infected—shoppers are asking themselves four basic questions:
- Is it in stock?
- Where is it available?
- What is the most convenient location?
- How fast can I get it?
As the Unlock 1.0 journey begins, retailers should also now ask themselves the following questions:
- Are you prepared to reach the masses?
- Is your store integrated with online value chains?
- Do you have a single view inventory?
- Do you have 360 degree view of your customer data?
If you think that you are missing out on any of the above questions or you need support to make your store operation omnichannel, Schedule a demo with us today.
Omuni Store 2.0 offers an integrated and seamless shopping experience by maintaining a strong physical store presence and leveraging multiple online channels. With the omuni store 2.0, your store associates fulfill or reserve orders directly from local inventory with a simple, easy-to-use omnichannel platform.
Essential elements of an omuni store 2.0
With omuni store 2.0, turn your store into a mini omnichannel fulfillment hub in just few weeks.
O2O journeys out-of-box
Offer all convenient O2O shopping experiences through click-and-collect, BOPIS (buy online, pick-up in-store), and BORIS (buy online, return in store).
360° view of customer data
Gather customer data across all touchpoints in one, centralized, location, and reward guests for their loyalty when they visit you in-store.
Unified OMS & IMS
Enable a single view of inventory by connecting networks across all stores and warehouses with our unified order management system (OMS) and inventory management system (IMS).
Endless aisle and save-the-sale
Ensure you don't miss out on any up-sell and cross-sell opportunities or loss of sale with our key omuni features, endless aisle and save-the-sale
Provides full range of omnichannel fulfillment options via hyper-delivery enabling intelligent order allocation logic, smart store clustering logic, store hoping logic, and real-time order delivery and tracking system.
End-to-end integration with your existing ERPs and POS systems for real-time inventory and order management.
What is our thought process?
Talk to our omnichannel experts
Connect with us today to fix an appointment for a product demo and more details.